Frequently Asked Questions
Everything you need to know about our supportive fashion essentials.
How do I know which size is right for me?
We recommend checking our detailed Size Guide located on each product page. Our garments are designed for a snug yet comfortable fit to provide optimal pelvic support, so if you are between sizes, we suggest sizing up.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I return or exchange my items?
Due to the intimate nature of our products, we accept returns or exchanges only on items that are unworn, unwashed, and in their original packaging with tags attached within 30 days of purchase.
How should I care for my Pelvic People garments?
To maintain the integrity of the supportive fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or ironing the elastic components.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are your products sustainably made?
Yes, we are committed to ethical manufacturing. Our collections are produced in small batches using OEKO-TEX certified fabrics to ensure they are safe for your skin and the environment.