Returns & Exchanges
At The Pelvic People, we want you to feel confident and comfortable in every piece; if your purchase isn't the perfect fit, we offer easy returns within 30 days of delivery. Please ensure items are unworn, unwashed, and in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and include any tags or inserts that came with your delivery.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.